Trust & Safety
Your safety is our priority. Every journey, every time.
At Qruuze, we've built our platform on a foundation of trust, transparency, and accountability. We understand that sharing a ride means sharing your journey with someone new—and that takes confidence. That's why we've designed multiple layers of protection to ensure every member of our community travels safely.
100% ID-Verified Hosts
We authenticate every single host.
Before a host can post a ride on Qruuze, they must pass our biometric verification process. We cross-reference their selfie with their government-issued driving licence to ensure they are exactly who they say they are.
You Control Your Journey
Know exactly who you are riding with.
We believe in transparency. Before you book, you can view a member's full profile—including their verified photo, vehicle details, and honest ratings from the Qruuze community. You only travel when you feel comfortable.
We Watch Over Every Mile
Active monitoring and strict standards.
Our team uses automated systems to monitor community activity around the clock. We enforce a rigorous Code of Conduct with a zero-tolerance policy for harassment, unsafe driving, or abusive behavior.
Secure & Cashless Payments
Your money is held safely until you arrive.
Forget awkward cash exchanges. All payments are processed through our encrypted system and held in escrow. We only release funds to the host after the ride is successfully completed, protecting you against cancellations or disputes.
Insurance Friendly
You are covered by standard policies.
Qruuze operates strictly within UK carpooling regulations. Because our hosts only share running costs and do not make a taxable profit, the journey typically falls under standard private motor insurance terms.
Built-in Scam Protection
Stay safe by staying on the app.
Our secure platform is designed to shield you from fraud. By keeping all bookings, payments, and messaging inside the Qruuze app, you are protected by our safety guarantees and support team.
Ladies-Only Mode
Travel with total peace of mind.
We believe everyone deserves to feel safe. With our Ladies-Only filter, female members can instantly choose to ride exclusively with female hosts and other female passengers. It's a simple tap for a comfortable, worry-free journey.
Ready to Travel Safely?
Join thousands of verified members who trust Qruuze for safe, affordable travel.