Cookie Policy
How we use cookies to improve your experience
Last Updated: February 2026
1. Introduction
Qruuze ("we", "us", or "our") uses cookies and similar technologies to provide, protect, and improve our services. This policy explains what these technologies are, why we use them, and your rights to control their use.
2. What are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.
3. How We Use Cookies
We categorize our cookies into two types: Strictly Necessary (which are required for the app to function) and Analytics (which help us improve).
A. Strictly Necessary Cookies (Essential)
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as searching for a ride, logging in, or filling in forms. You cannot decline these without breaking the website's core functionality.
| Provider | Purpose |
|---|---|
| Mapbox | Core Service: We use Mapbox to display interactive maps, calculate journey distances, and show routes. Without these cookies, we cannot show you where rides are starting or ending. |
| Qruuze | Consent: We store a small file to remember if you accepted or declined our non-essential cookies, so we don't ask you every time you visit. |
B. Analytics & Performance Cookies (Optional)
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
| Provider | Purpose |
|---|---|
| Google Analytics | Tracks anonymous data such as how many users visit the site, which cities are searched for most often, and if users encounter errors. |
4. Your Choices
When you first visit Qruuze, you will see a banner giving you the choice to accept all cookies or only essential ones.
- If you choose "Accept All": We will enable all features, including analytics, to help us improve Qruuze.
- If you choose "Essential Only": We will block Google Analytics and other tracking tools. However, Mapbox will still load because it is strictly necessary for the ride-sharing service to operate safely and correctly.
5. Managing Cookies in Your Browser
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit:
Contact Us
If you have any questions about our Cookie Policy, please contact us at support@qruuze.co.uk
Ready to Join the Revolution?
Be part of a community that's changing how we travel, one shared journey at a time.